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Owned and operated by Curated Outdoor Living, we are happy to help with orders, product questions, or planning your perfect outdoor space.

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Common Questions

Frequently Asked Questions

How long does shipping take?

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, and transit time is typically 5 to 8 business days. Larger items like gazebos and patio furniture sets may ship via freight carrier with additional delivery coordination.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. For freight shipments on items like fire tables or gas grills, the carrier may contact you directly to schedule a delivery window.

What is your return policy?

We offer 30-day returns on eligible items. Please review our Return Policy page for full details on conditions, timeframes, and how to initiate a return for items like patio furniture or outdoor accessories.

Can I exchange an item for a different style or size?

We are happy to help with exchanges on eligible products within our 30-Day Returns window. Please contact us with your order number and the item you would like instead, and our team will walk you through the process.

How do I choose the right patio furniture set for my space?

Start by measuring your deck, patio, or garden area to determine how much room you have for seating and dining. Our product pages include detailed dimensions for every furniture set, and our team is always available to help you find the right fit for your outdoor layout.

Do your pizza ovens and gas grills require assembly?

Most of our pizza ovens and gas grills arrive with some assembly required. Each product listing includes assembly details, and many items come with clear instructions and hardware. Feel free to contact us if you have questions about setup for a specific model.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our team aims to reply to every inquiry within one business day so your project stays on track.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with careful handling for large outdoor furniture and grills.

30-Day Returns

If something is not the right fit for your outdoor space, our 30-Day Returns window has you covered.